DELIVERY
As a multi-channel retailer, we appreciate how important it is to get your order delivered to you as soon and safe as possible.
Timings and costs
When check out please select your delivery country from the list of countries below and where requested your postcode to view your available delivery options and charges.
What countries do you deliver to?
EUROPE - EU ZONE
Northern Ireland (UK)
Jersey (UK)
United Kingdom
Guernsey (UK)
Austria
Belgium
Bulgaria
Croatia
Cyprus
Czech Republic
Denmark
Estonia
Finland
France
French Guiana
Germany
Greece
Guadeloupe
Hungary
Ireland
Italy
Latvia
Lithuania
Luxembourg
Malta
Martinique
Netherlands
Poland
Portugal
Reunion
Romania
Slovakia
Slovenia
Spain
Sweden
EUROPE - NON EU ZONE
Albania
Andorra
Armenia
Azerbaijan
Bosnia and Herzegovina
French Southern Territories
Holy See (Vatican City State)
Iceland
Liechtenstein
Macedonia the Former Yugoslav Republic of
Moldova Republic of
Monaco
Montenegro Republic of
Morocco
Norway
San Marino
Serbia Republic of
Switzerland
Turkey
Ukraine
INTERNATIONAL - NON EU ZONE
A
Afghanistan
Algeria
American Samoa
Angola
Anguilla
Antigua and Barbuda
Argentina
Aruba
Australia
B
Bahamas
Bahrain
Bangladesh
Barbados
Belize
Benin
Bermuda
Bhutan
Bolivia
Botswana
Brazil
Brunei Darussalam
Burkina Faso
Burundi
C
Cambodia
Cameroon
Canada
Cape Verde
Cayman Islands
Central African Republic
Chad
Chile
China
Colombia
Comoros
Congo
Congo the Democratic Republic of the
Cook Islands
Costa Rica
Cote D Ivoire
D
Djibouti
Dominica
Dominican Republic
E
Ecuador
Egypt
El Salvador
Equatorial Guinea
Eritrea
Ethiopia
F
Falkland Islands (Malvinas)
Faroe Islands
Fiji
French Polynesia
G
Gabon
Gambia
Georgia
Ghana
Gibraltar
Greenland
Grenada
Guam
Guatemala
Guinea
Guinea-Bissau
Guyana
H
Haiti
Honduras
Hong Kong
I
India
Indonesia
Iraq
Isle of Man
Israel
J
Jamaica
Japan
Jordan
K
Kazakhstan
Kenya
Kiribati
Korea Republic of
Kuwait
Kyrgyzstan
L
Lao Peoples Democratic Republic
Lebanon
Lesotho
Liberia
Libyan Arab Jamahiriya
M
Macau
Madagascar
Malawi
Malaysia
Maldives
Mali
Marshall Islands
Mauritania
Mauritius
Mexico
Micronesia Federated States of
Mongolia
Montserrat
Mozambique
Myanmar
N
Namibia
Nauru
Nepal
New Caledonia
New Zealand
Nicaragua
Niger
Nigeria
Niue
Norfolk Island
Northern Mariana Islands
O
Oman
P
Pakistan
Palau
Panama
Papua New Guinea
Paraguay
Peru
Philippines
Pitcairn
Puerto Rico
Q
Qatar
R
Russia
Rwanda
S
Saint Helena
Saint Kitts and Nevis
Saint Lucia
Saint Pierre and Miquelon
Saint Vincent and the Grenadines
Samoa
Sao Tome and Principe
Saudi Arabia
Senegal
Seychelles
Sierra Leone
Singapore
Solomon Islands
Somalia
South Africa
Spain - Canary Islands
Sri Lanka
Suriname
Swaziland
T
Taiwan
Tanzania United Republic of
Thailand
Togo
Tokelau
Tonga
Trinidad and Tobago
Tunisia
Turks and Caicos Islands
Tuvalu
U
Uganda
United Arab Emirates
United States
United States Minor Outlying Islands
Uruguay
Uzbekistan
V
Vanuatu
Venezuela
Vietnam
Virgin Islands British
Virgin Islands U.S.
W
Wallis and Futuna
Y
Yemen
Z
Zambia
Norway (domestic)
Delivered in 5-10 working days.
NOK 100,-
FREQUENTLY ASKED DELIVERY QUESTIONS
What courier companies do you use?
We currently use BRING as our courier partner in Norway and DHL across the rest of the world.
Can deliveries be contact free?
Yes contact-free delivery is available to request from your courier upon delivery.
Do you gift wrap?
Our iconic packaging is perfect if your purchase is a gift. We offer an packaging option: black paper which are discreet, white cotton ribbons with a HOUSE of HENNIE lack stamp and following a white card with envelope.
Do I have to pay customs and import charges?
In order to assist customers, in Australia, Bahrain, Canada, China, Japan, Kuwait, Saudi Arabia, South Korea, Singapore, Switzerland, UAE, USA and Qatar, items are shipped on a DDP (delivery duty paid) basis and all prices shown include the relevant import taxes and duties (where the individual product or total order value is over the relevant country duty threshold).
The 10% goods and service tax (GST) levied by the Australian government on orders under AUD $1,000 will be paid by HOUSE of HENNIE on your behalf.
For all shipping destinations, duty is clearly itemised in your shopping bag and throughout the checkout process. Delivery outside of the EU and to the above listed countries may be subject to local import taxes, which are your responsibility where they apply.
If you are shipping to the US, Customs Duty has been pre-paid for you by HOUSE of HENNIE with no additional charges on delivery. Local sales tax will be charged on all orders at checkout in selected states where applicable. It is your responsibility as the customer to report any purchases of tangible personal property that have not been taxed by HOUSE of HENNIE and pay use tax on those purchases unless exempt under local state law.
Do you deliver to PO Box addresses?
No, we do not deliver to PO Box addresses. If you enter a PO Box address in Bahrain, Cyprus, Egypt, Israel, Jordan, Kuwait, Lebanon, Oman, Qatar, Saudi Arabia, Turkey, United Arab Emirates or Yemen, you will be required to provide a valid telephone number. When your delivery arrives in the relevant country, our courier will contact you to obtain a physical address for delivery.
Do you deliver to BFPO addresses?
We can ship to BFPO addresses using our DHL delivery option.
Do you deliver to hotels?
Yes, we can deliver to your hotel.
Do I have to sign for delivery?
As HOUSE of HENNIE purchases may be delivered to addresses other than the billing address given by the cardholder, for example as with the case of a gift being purchased and addressed to a friend, as a security precaution, an email and a copy of the invoice will be sent to the cardholder's registered email address and home address, and we will require a signature upon delivery for all goods shipped.
Can I track my shipment?
It's easy to track your order by clicking the tracking link in your shipping email.
Why are shipping restrictions applied to some products?
Due to international trading agreements and regulations, HOUSE of HENNIE must adhere to some specific shipping restrictions.
We are required by EU regulation to obtain a CITIES (Convention on International Trade in Endangered Species of Wild Fauna and Flora) permit before items made from exotic skins can be shipped. This may cause a delay in processing your order. For further information, please contact email post@houseofhennie.com.
Additionally, orders containing fine jewellery cannot be dispatched to Russia. Customers in Russia wishing to purchase fine jewellery must arrange for their shipment to be delivered outside of the Russian Federation.
